Wenman Healthcare enhances service offering with double appointment
Warwickshire's leading provider of mobility and independent living solutions, Wenman Healthcare Ltd, has significantly enhanced its customer service offering through the appointment experienced Rehabilitation Engineer, Sarfraz Gulab, and Assistive Technologist and Wheelchair Engineer, Robert Williams.
Having completed four-year degrees in Rehabilitation Engineering at Coventry University, both Sarfraz and Rob excel in the prescription and build of bespoke mobility and daily living aids, suitable for a range of health conditions.
In joining the Wenman Healthcare team, customers can now benefit from a complete assessment of their requirements, followed by the recommendation and build of bespoke equipment that will significantly aid their day to day living – without the support of an Occupational Therapist.
Sarfraz explains: "Historically many customers who require mobility or living aids will either source products from the internet or will rely on their Occupational Therapist for assistance. As a Rehabilitation Engineer it is my job to ensure each and every customer receives and uses mobility and living aid equipment that is exactly right for them and what condition they may have."
"It is commonplace that many individuals do not realise that having the wrong equipment can have a real adverse effect, and in the long run could worsen their mobility."
With both Engineers on board, Wenman Healthcare will also be extending its services and repairs offering – where customers will be able to call on either Sarfraz or Rob if their condition changes, or within a certain timeframe to ensure it is still the correct piece of equipment for use.
Director of Wenman Healthcare, Ian Wenman, finished: "Having both a Rehabilitation Engineer and Assistive Technologist at disposal will really help customers with a specific condition or those that require mobility or aid equipment as quickly as possible, for example if they have just left hospital following a hip replacement.
"With that said, I am delighted to welcome both Sarfraz and Rob to Wenman Healthcare, and know they will be a real asset to both our customer service offering and business development strategy."